What does my order status means?
There are multiple statuses for your order depending which stage it is at. Below is a list of the statuses you will see when checking your order's progress at High Cultured website.
- To Pay - Order has been created and pending. Please make payment within 24 hours to avoid cancellation of orders.
- To Ship - Order is processing and it is waiting to be processed by the Dispatch Team. Please note, your order cannot be amended at this stage.
- Complete - Your order has been delivered. Please note, your order cannot be returned for any exchange at this stage.
- Cancelled - Order has been cancelled due to failure of payment within the specific timeframe. Items are unlock and put back to the rack.