E-commerce

FULL-TIME:

Responsibilities and Duties:

  • Execute company e-commerce platforms operation across a variety of channels such as email marketing, social media and digital advertising campaigns etc.
  • Deal with correspondence and provide online customer service enquiries promptly, follow-up cases in a timely and professional manner.
  • Assure all aspects of platform content and information are accurate and update e.g. availability of products.
  • Assist marketing team in managing online ads, ad hoc assignment and any other duties assigned by the immediate superior to optimize sales and operation or traffic.
  • Tracks marketing strategy results closely to maintain sales records and creates detailed reports with data analysis daily and weekly reports and other feedback to head of marketing.

  

Requirements and Qualifications:

  • Candidate must possess a diploma/degree in Marketing, Sales, Business Administration or related field.
  • Required software skills: MS Word, Excel and PPT. Canva is a plus.
  • At least 1 year working experience in Sales and Marketing, e-commerce coordinator or in administration may be advantageous. However, fresh graduate are encourage to apply.
  • Good communication, ability to multitask to meet the deadlines, work with minimal supervision and good team player with other department.
  • Knowledge of Media Channels and Marketing strategies.

 

INTERNSHIP:

  • Responsibilities and Duties:

    • Provide online customer service enquiries promptly (pre-sales and after sales) to various e-commerce platforms via live chat, email and phone call (if required) in a timely and professional manner.
    • Follow up and solve customer issues and other product knowledge.
    • Assist in creating platform content and information and keep up to date online inventory to superior.
    • Assist in managing online ads, ad hoc assignment and any other duties assigned by the immediate superior to optimize sales and operation or traffic.
    • Communicate with internal digital marketing team as well as social media marketing, external courier company and various e-commerce platforms’ agents, and report to head of marketing keep them up-to-date with project milestones.

     

    Requirements and Qualifications:

    • Current pursue in Degree/Diploma in Marketing, Business Administrative, Mass Communication or any relevant field.
    • Demonstrate good analytical skills and Microsoft Office Skills (Words, Excel and PowerPoint)
    • Good timeline management skills, focused and well-organized person and able to meet deadlines.
    • Good communication on the progress updates on a regular basis (daily/weekly). Where necessary, escalate any schedule delays to the manager.
    • Positive attitude and good team player to work close with design team.
    • Able to work independently, proven analytical, problem-solving skills, detail-oriented and practical.
    • Has a keen interest in developing acumen in e-commerce platform management & marketing.
    • Internship position available for duration of 3 months.\

 

Email resume to the HR Department →

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